All our products are carefully checked for quality prior to despatch, however in the unlikely event you do need to return an item, We accept returns within 7 days of purchase only under the following conditions.

By law, intimate garments containing a crotch such as bodies &/or briefs, cannot be returned once they have been sold, we therefore do not accept return of these items under any circumstances.

• All items returned must be unworn for hygiene reasons.
• All items returned must be in pristine condition
• All items returned must be returned in original undamaged packaging (including inserts/hangers). 

Refunds will ONLY be made to the Paypal account or Credit/Debit Card that payment was taken from within 48 hours of receiving the goods back.

We don't refund P&P/Shipping costs unless the goods are found to be faulty.

We despatch orders from multiple locations throughout the UK, ALL returns should be sent to the following address..
Knicker Shack 36 Farmcote Court, Hemlington, Middlesbrough, TS8 9LJ